What Causes the Kernel32.dll Error Message in Java?

[SDNess]

My friend keeps getting this error message when his computer loads...

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : unknown exception code (0xe06d7363) occurred at PC=0x77E6D756
Function=RaiseException+0x50
Library=C:\WINDOWS\system32\kernel32.dll

Current Java thread:
at sun.plugin.services.WIExplorerBrowserService.installBrowserEventListener(Native Method)
at sun.plugin.viewer.LifeCycleManager.installBrowserEventListener(Unknown Source)
- locked <0x100380c0> (a java.lang.Object)
at sun.plugin.viewer.LifeCycleManager.checkLifeCycle(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.initPlugin(Unknown Source)
- locked <0x10038098> (a sun.plugin.viewer.IExplorerPluginObject)
at sun.plugin.viewer.IExplorerPluginObject.mayInit(Unknown Source)
at sun.plugin.viewer.IExplorerPluginObject.frameReady(Unknown Source)
at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.setFrameSize(Unknown Source)
Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x77F50000 - 0x77FF6000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F45000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DC6000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5B000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x7806E000 C:\WINDOWS\system32\RPCRT4.dll
0x63180000 - 0x631E4000 C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71848000 C:\WINDOWS\System32\SHDOCVW.dll
0x76390000 - 0x763AA000 C:\WINDOWS\System32\IMM32.DLL
0x629C0000 - 0x629C8000 C:\WINDOWS\System32\LPK.DLL
0x72FA0000 - 0x72FFA000 C:\WINDOWS\System32\USP10.dll
0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll
0x773D0000 - 0x77BBE000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772C0000 C:\WINDOWS\system32\ole32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5D000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x10000000 - 0x10010000 C:\WINDOWS\System32\ctagent.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\UxTheme.dll
0x63000000 - 0x63094000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76754000 C:\WINDOWS\System32\SETUPAPI.dll
0x01C10000 - 0x01CCC000 c:\program files\google\googletoolbar1.dll
0x1A400000 - 0x1A479000 C:\WINDOWS\system32\urlmon.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\WINTRUST.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x01F50000 - 0x01F89000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6F000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDA000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x75A70000 - 0x75B13000 C:\WINDOWS\system32\USERENV.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\System32\mswsock.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x020F0000 - 0x020F8000 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
0x75E90000 - 0x75F31000 C:\WINDOWS\System32\SXS.DLL
0x02250000 - 0x02293000 c:\progra~1\iesearchbar\iesearchbar.dll
0x76380000 - 0x76385000 C:\WINDOWS\System32\MSIMG32.dll
0x76080000 - 0x760E1000 C:\WINDOWS\System32\MSVCP60.dll
0x022A0000 - 0x022CB000 C:\WINDOWS\system32\wahfabye.dll
0x022E0000 - 0x02368000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76400000 - 0x765FB000 C:\WINDOWS\System32\msi.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x1C000000 - 0x1C006000 C:\Program Files\AIM\idlemon.dll
0x63580000 - 0x63826000 C:\WINDOWS\System32\mshtml.dll
0x746F0000 - 0x74719000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x7476B000 C:\WINDOWS\System32\MSCTF.dll
0x6B700000 - 0x6B790000 C:\WINDOWS\System32\jscript.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll
0x75F60000 - 0x75F66000 C:\WINDOWS\System32\drprov.dll
0x71C10000 - 0x71C1D000 C:\WINDOWS\System32\ntlanman.dll
0x71CD0000 - 0x71CE6000 C:\WINDOWS\System32\NETUI0.dll
0x71C90000 - 0x71CCC000 C:\WINDOWS\System32\NETUI1.dll
0x71C80000 - 0x71C86000 C:\WINDOWS\System32\NETRAP.dll
0x71BF0000 - 0x71C01000 C:\WINDOWS\System32\SAMLIB.dll
0x75F70000 - 0x75F79000 C:\WINDOWS\System32\davclnt.dll
0x73D70000 - 0x73D82000 C:\WINDOWS\System32\shgina.dll
0x75970000 - 0x75A61000 C:\WINDOWS\System32\MSGINA.dll
0x76360000 - 0x7636F000 C:\WINDOWS\System32\WINSTA.dll
0x03830000 - 0x03862000 C:\WINDOWS\System32\ODBC32.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x1F850000 - 0x1F866000 C:\WINDOWS\System32\odbcint.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x6B600000 - 0x6B671000 C:\WINDOWS\System32\vbscript.dll
0x03D20000 - 0x03EC3000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x65000000 - 0x65009000 C:\WINDOWS\System32\ddrawex.dll
0x51000000 - 0x5104D000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x71D40000 - 0x71D5B000 C:\WINDOWS\System32\actxprxy.dll
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x69000000 - 0x6900E000 C:\WINDOWS\System32\Macromed\Common\SwSupport.dll
0x1D300000 - 0x1D3D1000 C:\WINDOWS\System32\msdxm.ocx
0x35500000 - 0x35659000 C:\WINDOWS\System32\Quartz.dll
0x58450000 - 0x5847F000 C:\WINDOWS\System32\wmp.ocx
0x59160000 - 0x592B7000 C:\WINDOWS\System32\WMPUI.DLL
0x592E0000 - 0x594C8000 C:\WINDOWS\System32\wmploc.dll
0x52100000 - 0x5223E000 C:\WINDOWS\System32\wmpcore.dll
0x59610000 - 0x5964F000 C:\WINDOWS\System32\wmpcd.dll
0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_01\bin\jpiexp32.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_01\bin\jpishare.dll
0x08000000 - 0x08136000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x05B30000 - 0x05B37000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x05B50000 - 0x05B5E000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x05B60000 - 0x05B78000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x05B80000 - 0x05B8D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x08740000 - 0x0884F000 C:\Program Files\Java\j2re1.4.2_01\bin\awt.dll
0x08850000 - 0x088A0000 C:\Program Files\Java\j2re1.4.2_01\bin\fontmanager.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_01\bin\jpicom32.dll
0x6D510000 - 0x6D58C000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 576K, used 268K [0x10010000, 0x100b0000, 0x10770000)
eden space 512K, 39% used [0x10010000, 0x100432d8, 0x10090000)
from space 64K, 100% used [0x100a0000, 0x100b0000, 0x100b0000)
to space 64K, 0% used [0x10090000, 0x10090000, 0x100a0000)
tenured generation total 1408K, used 1058K [0x10770000, 0x108d0000, 0x16010000)
the space 1408K, 75% used [0x10770000, 0x10878af0, 0x10878c00, 0x108d0000)
compacting perm gen total 4096K, used 3402K [0x16010000, 0x16410000, 0x1a010000)
the space 4096K, 83% used [0x16010000, 0x16362920, 0x16362a00, 0x16410000)

Local Time = Sat Jan 31 12:01:47 2004
Elapsed Time = 1
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_01-b06 mixed mode)
#

All of that probably wasn't necessary...I'm pretty sure all he has to do is fix his kernel32.dll file (by downloading an uncorrupted one)...is that right?

 

[dduardo]

Have you tried to uninstall Java VM and installing a fresh copy. If that doesn't work do the following:

1) backup data
2) format drive
3) reinstall windows.

or ignore step 3 and install linux

 

[hockey_dave]

Multiple Sun JVM versions??

According to other newsgroups that I see around the internet, this issue happens when you have multiple JVM versions installed. Here's the method I used to determine if I had mutliple versions installed on XP. You can probably translate these instructions to your own OS.

Start->Control Panel->Java->Java->Applet Runtime Settings-View
and
Start->Control Panel->Java->Java->JNLP Runtime Settings-View

If you see more than one JVM enabled there, you should disable or
uninstall
the version(s) that you don't want to use. That appeared to fix the
problem
for the people in the newsgroups complaining about it. Evidently
multiple
installations interfere w/ each other as there were some defects in the
Sun
JVM installation programs that left remnants of older versions still
installed and enabled. The intent was to let Java developers switch
around
between different versions, but I guess there were some bugs in Sun's
installer code.

Here's a link to some of the newsgroups complaining about this.
<http://www.computing.net/windowsxp/wwwboard/forum/92671.html>
<http://supportforum.sun.com/sjds/index.php?t=msg&goto=705&rid=0#msg_705>
<http://www.dbforums.com/showthread.php?p=3671843#post3671843>
<http://www.experts-exchange.com/Programming/Programming_Languages/Java/Q_20869875.html>
<http://forum.java.sun.com/thread.jsp?forum=37&thread=518815>
<https://www.physicsforums.com/archive/t-13669>

If this turns out to fix your problem, please keep track of what JVM versions that you had installed and post it here. I'm trying to file a defect w/ Sun and the more information that I can give them, the higher the probability is that they can replicate and fix it. Thanks!

 

[hockey_dave]

Or please file your own defect w/ Sun at:
http://developer.java.sun.com/developer/bugParade/index.html

This newsgroup says that the problem is with a clash between the SUN JVM and MS Outlook 2003:
IE only crashes when Microsoft Outlook 2003 is running. I have also found that the problem goes away when I switch my display properties from 32 bit to 16bit.
<http://supportforum.sun.com/sjds/index.php?t=msg&goto=705&rid=0#msg_705>


Again, if you can reproduce this defect, please file all of your information into a defect w/ Sun.